Cookie Policy
March 22, 2026
Enrichment Lessons Terms and Conditions last updated March 22, 2026.
Enrichment Lessons' Terms and Conditions
Please review these Terms carefully as they serve as an enforceable contract between us and contain important information about your legal rights, remedies, and obligations.
IF YOU LIVE IN THE UNITED KINGDOM (UK), BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE ALL DISPUTES WITH ENRICHMENT LESSONS IN SMALL CLAIMS COURT OR THROUGH BINDING INDIVIDUAL ARBITRATION ONLY, AND YOU WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS ACTIONS AND TO HAVE CLAIMS DECIDED BY A JURY, AS EXPLAINED IN THE DISPUTE RESOLUTION SECTION.
Enrichment Lessons’ mission is simple: to help UK secondary school students — especially those preparing for their GCSE exams — gain confidence, master their subjects, and achieve flying colours in their results.
We create, share, and sell educational products and services, enabling students anywhere to access those educational products and services to learn via a subscription-based membership plan.
We consider our learning platform the best and affordable way to offer valuable educational products and services to our users. We need rules to keep our platform, products, and services safe for you, us, and our student community. These Terms apply to all your activities on the Enrichment Lessons website, the Enrichment Lessons social media platforms, our mobile applications (upcoming), our APIs, and other related services (“Services”).
We also provide details regarding our processing of personal data of our students in our Privacy Policy. Our Privacy Policy, and other Enrichment Lessons policies applicable to your use of our Services are incorporated by reference into these Terms.
Our website and social media platforms cause communications about your browsing activities and usage to be sent from you to third parties who provide services to Enrichment Lessons. By using our Services, you consent to these communications.
1. Accounts
You need an account for most activities on our learning platform. Keep your password somewhere safe, because you are responsible for all activities associated with your account. If you suspect someone else is using your account, let us know by contacting us. You must have reached the age of consent for online services in your country to use Enrichment Lessons.
You need an account for most activities on our platform, including to purchase, subscribe, and access content or to submit content for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be terminated.
You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Enrichment Lessons will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other security incident) by contacting us. We may request some information from you to confirm that you are indeed the owner of your account.
Students and instructors must be at least 18 years of age to create an account on Enrichment Lessons and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live (for example, 13 in the US or 16 in Ireland), you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you access Services that are appropriate for you. If you are below this age of consent to use online services, you may not create an Enrichment Lessons account or use the Services, regardless of parental or guardian assistance or consent. If we discover that you have created an account that violates these rules, we will terminate your account.
You can terminate your account at any time by following the steps here. Check our Privacy Policy to see what happens when you terminate your account.
2. Content Enrollment and Access
When you enroll in/subscribe to a course on our platform via any of the subscription membership plan, you get a license from us to view it via the Enrichment Lessons Services and no other use. Don’t try to transfer or resell content in any way. We generally grant you an access license as long as your subscription is active, except when we must disable the content because of legal or policy reasons. This access license applies to enrollments via Subscription Plans.
As a student, when you enroll in a course or other content, whether it’s free or paid content, you are getting a license from Enrichment Lessons to view the content via the Enrichment Lessons platform. Note that this content is licensed, and not sold, to you. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content and sharing it).
In legal, more complete terms, Enrichment Lessons grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by an Enrichment Lessons authorized representative. This also applies to content you can access via any of our social platforms and APIs.
We generally give an access license to our students when they enroll in a course or other content. However, we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons, for example, if the course or other content you enrolled in is the object of a copyright complaint, or any other form of violation.
Note that this access license is not a lifetime access license, as we may decide at any time to no longer provide teaching assistance or Q&A services in association with the content.
3. Payments, Credits, and Refunds
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your content, Enrichment Lessons does not offer a refund or credit for content purchases.
3.1 Pricing
The prices of products and Services on Enrichment Lessons are generally determined based on the terms of the Tutor.
We occasionally run promotions and sales for our Services, during which certain Services are available at discounted prices for a set period of time. The price applicable to the Services will be the price at the time you complete your purchase of the Service (at checkout). Any price offered for a particular Service may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users.
Whether you are logged into your account or not, the listed currency on our platform is the UK Pound Sterling (£). We do not enable users to see pricing in other currencies.
If you are a student located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.
3.2 Payments
You agree to pay the fees for the Service that you purchase, and you authorize us to charge your debit or credit card for those fees using the Stripe payment service provider. Enrichment Lessons uses Stripe payment service providers to offer you the most convenient payment methods and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers. Check out our Privacy Policy for more details.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the Product or Service, you agree to pay us the corresponding fees within 3 days of notification from us. We reserve the right to disable access to any Product or Service for which we have not received adequate payment.
3.3 Refunds and Refund Credits
We do not offer refunds for our Products or Services, such as Subscription Plans, Coaching Services, or Exam Vouchers, etc.
3.4 Gift and Promotional Codes and Credits
Enrichment Lessons may offer gift and promotional codes to students. Certain codes may be redeemed for gift or promotional credits applied to your Enrichment Lessons account, which then may be used to purchase eligible Product or Services on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific Services. Gift and promotional credits can’t be used for purchases on our social media platforms.
These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your Enrichment Lessons account. Gift and promotional codes offered by Enrichment Lessons may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, Enrichment Lessons may determine which of your credits to apply to your purchase.
4. Content and Behavior Rules
You can only use Enrichment Lessons for lawful purposes. You’re responsible for your behavior and all the content that you post on our platform. You should keep your behavior and the reviews, information, and other content you upload in line with our Trust & Safety Guidelines and the law, and respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone is infringing your copyright on our platform, let us know.
You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.
If you are a student, the Services enable you to ask questions to the instructors of courses or other content you are enrolled in, to post reviews of content, or to engage with the instructor through Coaching Services. For certain content, the instructor may invite you to submit content as “homework” or tests. Don’t post or submit anything that is not yours.
If we are put on notice that your content violates the law or the rights of others (for example, if it is established that it violates intellectual property or image rights of others, or is about an illegal activity), or if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform. Enrichment Lessons complies with copyright laws.
Enrichment Lessons has discretion in enforcing these Terms and may restrict or terminate your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, for fraudulent chargeback requests, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
5. Enrichment Lessons’ Rights to Content You Post
You retain ownership of content you post to our platform or otherwise make available through our Services, including your courses. We’re allowed to share your content to anyone through any media, including promoting it via advertising on other websites.
The content you post as a student remains yours. By posting content, you allow Enrichment Lessons to reuse and share it but you do not lose any ownership rights you may have over your content.
When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize Enrichment Lessons to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.
In legal language, by submitting, posting, or otherwise making available content on or through our Services, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with Enrichment Lessons for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes. You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.
6. Using Enrichment Lessons at Your Own Risk
Anyone can use Enrichment Lessons to create and publish content and we enable instructors and students to interact for teaching and learning. Like other platforms where people can post content and interact, some things can go wrong, and you use Enrichment Lessons at your own risk.
Our platform model means we do not review or edit the content or Coaching Services sessions for legal issues, and we are not in a position to determine the legality of content or sessions. We do not exercise any editorial control over the content or sessions that are available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the content or sessions. If you access content or any sessions, you rely on any information provided by an instructor at your own risk.
By using the Services, you may be exposed to content or behavior that you consider offensive, indecent, or objectionable. Enrichment Lessons has no responsibility to keep such content or behavior from you and no liability for your access or enrollment in any course, session, or other content, to the extent permissible under applicable law. This also applies to any content or session relating to health, wellness, and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of content and sessions, and by accessing such content or sessions you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during, and after your access to the content or session.
When you interact directly with an instructor, you must be careful about the types of personal information that you share. While we restrict the types of information instructors may request from students, we do not control what students and instructors do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.
We do not hire or employ instructors nor are we responsible or liable for any interactions involved between instructors and students. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of instructors or students.
When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.
Our Services may display advertisements from third parties such as advertisers, sponsors, promotional partners (“Advertisers”). When you interact with an Advertiser, you are interacting directly with them, not Enrichment Lessons.
Except as required by law, Enrichment Lessons is not liable for any part of your interaction with Advertisers, including the purchases you may make from them, any promises they may offer, or any terms or conditions that may exist between you and them.
7. Enrichment Lessons’ Rights
We own the Enrichment Lessons platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorization.
All right, title, and interest in and to the Enrichment Lessons platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by instructors and students) are and will remain the exclusive property of Enrichment Lessons and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of both the United States and foreign countries.
Nothing gives you a right to use the Enrichment Lessons’ name or any of the Enrichment Lessons’ trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Enrichment Lessons or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.
You may not do any of the following while accessing or using the Enrichment Lessons platform and Services:
- access, tamper with, or use non-public areas of the platform (including content storage), Enrichment Lessons’ computer systems, or the technical delivery systems of Enrichment Lessons’s service providers.
- disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
- copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Enrichment Lessons platform or Services.
- access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
- in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Enrichment Lessons); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.
8. Subscription Terms
This section covers additional terms that apply to your use of our subscription-based collections as a student (“Subscription Plans”). By using a Subscription Plan, you agree to the additional terms in this section. Note that use of Enrichment Lessons is not subject to these Terms, but is instead governed by the agreement between Enrichment Lessons and the subscribing organization.
8.1 Subscription Plans
During your subscription to a Subscription Plan, you get a limited, non-exclusive, non-transferable license from us to access and view the content included in that Subscription Plan via the Services. With the exception of the lifetime access license grant, the terms included in the “Content Enrollment and Lifetime Access” section above apply to enrollments via Subscription Plans.
Your Subscription Plan may include access to interactive environments, such as workspaces (“Interactive Sessions”). Interactive Sessions may be provided by a third party, subject to its own agreement or terms and conditions, and subject to usage limitations outlined on our Support Page. You’re responsible for complying with the terms and conditions of any third party provider.
The subscription that you purchase or renew determines the scope, features, and price of your access to a Subscription Plan. You may not transfer, assign, or share your subscription with anyone else.
We reserve the right to revoke any license to use the content in our Subscription Plans for legal or policy reasons at any time and at our sole discretion, such as if we no longer have the right to offer the content through a Subscription Plan. Additional information on our right to revoke is included in the “Content Enrollment and Lifetime Access” section.
8.2 Account Management
You may cancel your subscription by following the following steps:
- Access Dashboard: Log in to the website and go to the student dashboard.
- Find Orders: Locate the “Subscriptions” tab to view active, recurring payments.
- Cancel Subscription: Select the specific subscription to cancel it.
If you cancel your subscription to a Subscription Plan, your access to that Subscription Plan will automatically end on the last day of your billing period. On cancellation, you will not be entitled to receive a refund or credit of any fees already paid for your subscription, unless otherwise required by applicable law. For clarity, cancellation of a subscription does not terminate your Enrichment Lessons account.
8.3 Free Trials and Renewals
Unless otherwise specified in the terms, your subscription may not start with a free trial. If applicable, the duration of the free trial period of your subscription will be specified during sign-up. Enrichment Lessons determines free trial eligibility at our sole discretion and may limit access, eligibility, or duration. We reserve the right to terminate the free trial and suspend your subscription if we determine that you aren’t eligible.
We will charge the subscription fee for your next billing cycle at the end of the free trial period. Your subscription will automatically renew monthly unless you cancel your subscription prior to the end of the free trial period.
8.4 Payments and Billing
The subscription fee will be listed at the time of your purchase. You can visit our Pricing Page to learn more about our subscription plans. We may also be required to add taxes to your subscription fee as described in the “Payments, Credits, and Refunds” section above. Payments are non-refundable and there are no refunds or credits for partially used periods, unless otherwise required by applicable law.
To subscribe to a Subscription Plan, you must provide a payment method. By subscribing to a Subscription Plan and providing your billing information during checkout, you grant us and our payment service providers the right to process payment for the then-applicable fees via the payment method we have on record for you. At the end of each subscription term, we will automatically renew your subscription for the same length of term and process your payment method for payment of the then-applicable fees.
In the event that we update your payment method using information provided by our payment service providers (as described in the “Payments, Credits, and Refunds” section above), you authorize us to continue to charge the then-applicable fees to your updated payment method.
If we are unable to process payment through the payment method we have on file for you, or if you file a chargeback disputing charges made to your payment method and the chargeback is granted, we may suspend or terminate your subscription.
We reserve the right to change our Subscription Plans or adjust pricing for our Services at our sole discretion. Any price changes or changes to your subscription will take effect following notice to you, except as otherwise required by applicable law.
If you upgrade your Subscription Plan during a billing period, we may credit the prorated, unused portion of your current plan toward the cost of your new plan. You will be charged the cost of your new plan minus any such credit to your payment method at the time of the change.
8.5 Interactive Session Restrictions
You may not do any of the following while accessing or using the Interactive Sessions:
- use the Interactive Sessions for any purpose other than to perform the activities as instructed by Enrichment Lessons’s labs;
- provide web, database, or forum access, or engage in cryptocurrency mining, on or through the Interactive Sessions;
- exceed the usage limitations outlined on our term;
- access or use the Interactive Sessions in any commercial production environment;
- take any action in the Interactive Sessions that results in a disruption or interference of our Services or the stability of our infrastructure; or
- use any data or information other than simulated, anonymous, non-personal, non-live data or information when accessing or using the Interactive Sessions.
These restrictions are in addition to those listed elsewhere in these Terms, including in the “Content and Behavior Rules” and “Enrichment Lessons’s Rights” sections above.
8.6 Subscription Disclaimers
We make no guarantees as to the availability of any specific content in any Subscription Plan or as to any minimum amount of content in any Subscription Plan. At any point in the future, we reserve the right to offer or cease to offer additional features to any Subscription Plan, or to otherwise modify or terminate a Subscription Plan at our sole discretion. We have no responsibility to preserve or store the content inputted by you in connection with your use of any Subscription Plan. These disclaimers are in addition to those listed in the “Disclaimers” section below.
9. Exam Vouchers
Enrichment Lessons may offer exam vouchers for purchase through the Services (“Exam Vouchers”). Exam Vouchers may be redeemed with designated third-party providers for specific certification exams. For clarity, Exam Vouchers are not considered “content” under these Terms. By purchasing an Exam Voucher, you agree to the additional terms in this section.
9.1 No Refunds
All Exam Voucher purchases are final. Exam Vouchers are non-refundable, non-returnable, and non-exchangeable, except as required by applicable law. Exam Vouchers cannot be redeemed for cash, credit, or any other value.
9.2 Exam Voucher Restrictions
Exam Vouchers are non-transferrable and cannot be resold. Exam Vouchers are valid only for the specific exam and provider stated at the time of purchase and may only be available for purchase and use in certain countries. Each Exam Voucher is valid only for a single exam registration unless otherwise stated at the time of purchase. Exam Vouchers cannot be applied to exams that have already been taken.
Exam Vouchers expire as stated at the time of purchase and cannot be extended or renewed for any reason. Please review all exam eligibility requirements as required by the exam provider. No refunds or replacements will be provided if you are unable to take the exam due to failure to meet these requirements. Failure to schedule or appear for your exam before the Exam Voucher expiration date will result in forfeiture of the Exam Voucher and exam fee. Expired Exam Vouchers have no value and will not be honored, replaced, or refunded.
Enrichment Lessons may void any Exam Voucher obtained fraudulently, resold, transferred, or otherwise used in violation of these Terms or any applicable law. Violations may also result in the certification provider invalidating completed exam results and forfeiting the Exam Voucher, with no refund or compensation. Enrichment Lessons is not responsible for lost, stolen, or the unauthorized use of Exam Vouchers.
9.3 Redemption and Third-Party Providers
Exam Vouchers may only be redeemed with the designated third-party provider. Enrichment Lessons does not control the administration, scheduling, content, or outcome of any exam for which an Exam Voucher is redeemed. If a certification provider retires an exam before the Exam Voucher expiration date, the Exam Voucher may become invalid and will not be refunded or replaced.
When you purchase or use an Exam Voucher, you may be required to agree to additional third-party terms. You are responsible for reviewing and complying with all third-party terms before purchasing or using an Exam Voucher.
9.4 Exam Voucher Disclaimers
Enrichment Lessons does not guarantee the availability of any exam, any particular exam outcome, or the acceptance of any Exam Voucher by a third-party provider in the event the provider ceases to offer the exam or changes its policies after your purchase. To the extent permitted by law, Enrichment Lessons disclaims all liability for any damages arising from the purchase or use of Exam Vouchers. These disclaimers are in addition to those listed in the “Disclaimers” section below.
10. Coaching Services
Enrichment Lessons’ platform may enable you to connect with instructors for live coaching sessions (“Coaching Services”). These sessions are provided by instructors who are not employees or agents of Enrichment Lessons. By purchasing or using the Coaching Services, you agree to the additional terms in this section.
For clarity, Coaching Services are not considered “content” under these Terms, but any information you provide in connection with the Coaching Services are considered “content you post” and subject to Section 5 above.
10.1 Cancellations and Refunds for Coaching Services
All purchases of Coaching Services are non-refundable, non-returnable, non-exchangeable, and non-transferrable, except as explicitly stated in this section or as required by applicable law. You may cancel for a full refund until 48 hours before a booked session. If you cancel less than 48 hours before a booked session, or if you fail to attend a booked session, you will not be eligible for a refund. If an instructor cancels a booked session, you will be eligible to receive a full refund. Attendance is determined by Enrichment Lessons in its sole discretion.
10.2 Your Responsibilities
You are solely responsible for your behavior and any information you share while using the Coaching Services. You may only use approved third-party video conferencing and calendaring tools provided through our platform. You are responsible for ensuring you have adequate internet connectivity and technical setup to use the Coaching Services. You may not record, reproduce, or share any part of a session. You are also prohibited from sharing any session links, login information, or other access credentials with anyone else.
You may not engage in any behavior that is inappropriate, offensive, hateful, sexist, racist, pornographic, unlawful, or otherwise objectionable, share information that is false, misleading, defamatory, or invasive of another’s privacy, record, reproduce, or publicly share any part of a session, or disrupt the session or harass the instructor. These restrictions are in addition to those listed in our “Content and Behavior Rules” section above.
10.3 No Professional Relationship
Coaching Services are for personal, non-commercial, educational purposes only. Your interaction with an instructor does not create a professional-client relationship (such as an attorney-client, doctor-patient, or financial advisor-client relationship). Coaching Services are not a substitute for advice from a qualified and licensed professional. You should not rely on any information provided during a session as professional advice.
10.4 Coaching Services Disclaimers
Aside from Mr. Ayorinde Afolami, other instructors are not employees or agents of Enrichment Lessons, and Enrichment Lessons is not responsible for any interactions between you and other instructors participating in the Coaching Services. We make no representations or warranties about the quality, expertise, or behavior of any instructor. The Coaching Services are provided on an “as is” and “as available” basis. We make no warranty that you will obtain specific results from your use of Coaching Services. Your use of the Coaching Services is entirely at your own risk. Coaching Services may be facilitated through third-party video conferencing and calendar services. Enrichment Lessons is not responsible for the availability, security, or performance of these third-party services. These disclaimers are in addition to those listed in the “Disclaimers” section below.
11. Miscellaneous Legal Terms
These Terms are like any other contract, and they have boring but important legal terms that protect us from the countless things that could happen and that clarify the legal relationship between us and you.
11.1 Binding Agreement
You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with Enrichment Lessons. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.
If you are an instructor accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.
Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.
These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us.
If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.
Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.
The following sections shall survive the expiration or termination of these Terms: Sections 2 (Content Enrollment and Lifetime Access), 5 (Enrichment Lessons’s Rights to Content You Post), 6 (Using Enrichment Lessons at Your Own Risk), 7 (Enrichment Lessons’s Rights), 8.5 (Subscription Disclaimers), 9.4 (Exam Vouchers Disclaimers), 10.4 (Coaching Services Disclaimers), 11 (Miscellaneous Legal Terms), and 12 (Dispute Resolution).
11.2 Disclaimers
It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our instructors is making misleading statements in their content. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right. In legal, more complete language, the Services, including any content, are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions don’t allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will Enrichment Lessons or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.
We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.
11.3 Limitation of Liability
There are risks inherent to using our Services, for example, if you access health and wellness content like yoga, and you injure yourself. You fully accept these risks and you agree that you will have no recourse to seek damages against even if you suffer loss or damage from using our platform and Services. In legal, more complete language, to the extent permitted by law, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of £100 or the amount you have paid us in the 12 months before the event giving rise to your claims. Some jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.
11.4 Indemnification
If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless Enrichment Lessons, our group companies, and their officers, directors, suppliers, partners, and agents from and against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from: (a) the content you post or submit; (b) your use of the Services (including your behavior during your use of the Coaching Services); (c) your violation of these Terms; or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.
11.5 Governing Law and Jurisdiction
When these Terms mention “Enrichment Lessons,” they’re referring to the Enrichment Lessons entity that you’re contracting with. If you’re a student, your contracting entity and governing law will generally be determined based on your location.
If you’re accessing our Services either as a client or as an instructor, you’re contracting with Enrichment Lessons, Inc. and these Terms are governed by the laws of the United Kingdom without reference to its choice or conflicts of law principles. In cases where the “Dispute Resolution” section below doesn’t apply to you, you consent to the exclusive jurisdiction and venue of federal and state courts in the United Kingdom.
11.6 Legal Actions and Notices
No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one year after the cause of action has accrued, except where this limitation cannot be imposed by law.
Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to info@enrichmentlessons.co.uk).
11.7 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
11.8 No Assignment
You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.
11.9 Sanctions and Export Laws
You warrant that you (as an individual or as a representative of any entity on whose behalf you use the Services) aren’t located in, or a resident of, any country that is subject to applicable U.S. trade sanctions or embargoes (such as Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk, or Luhansk regions). You also warrant that you aren’t a person or entity who is named on any U.S. government specially designated national or denied-party list.
If you become subject to such a restriction during the term of any agreement with Enrichment Lessons, you will notify us within 24 hours, and we will have the right to terminate any further obligations to you, effective immediately and with no further liability to you (but without prejudice to your outstanding obligations to Enrichment Lessons).
You may not access, use, export, re-export, divert, transfer or disclose any portion of the Services or any related technical information or materials, directly or indirectly, in violation of any United Kingdom and other applicable country export control and trade sanctions laws, rules and regulations. You agree not to upload or otherwise make available any content, technology, or information (including information on encryption) whose export is specifically controlled under such laws.
11.10 Recommendation Systems
Our recommendation systems suggest content you might be interested in based on factors such as content you’ve interacted with and searches you’ve performed on our platform, content other users have interacted with on our platform, and information you’ve provided to us while interacting with our website or apps.
12. Dispute Resolution
If there’s a dispute, we are happy to help resolve the issue. If that doesn’t work and you live in the United Kingdom, your options are to go to small claims court or bring a claim in binding individual arbitration; you may not bring that claim in another court or participate in a non-individual class action claim against us.
This Dispute Resolution section (“Dispute Resolution Agreement”) applies only if you live in the United Kingdom. Most disputes can be resolved, so before bringing a formal legal case, please first try contacting us.
12.1 Dispute Resolution Overview
Enrichment Lessons is committed to using its best efforts to resolve disputes with its users, without the need for a formal legal claim to be filed. If an issue arises between us, you and Enrichment Lessons agree to first work diligently and in good faith to reach a resolution that’s fair and equitable to both sides using the mandatory informal dispute resolution process described below. On occasion, a third party may be necessary to help resolve our dispute. This Dispute Resolution Agreement limits how these disputes can be resolved.
YOU AND ENRICHMENT LESSONS AGREE THAT ANY AND ALL DISPUTES, CLAIMS, OR CONTROVERSIES ARISING OUT OF OR RELATING TO THESE TERMS OR THE APPLICABILITY, BREACH, TERMINATION, VALIDITY, ENFORCEMENT, OR INTERPRETATION OF THEM, OR TO THE USE OF THE SERVICES OR COMMUNICATIONS WITH ENRICHMENT LESSONS (COLLECTIVELY, “DISPUTES”) THAT ARE NOT RESOLVED INFORMALLY MUST BE ADDRESSED SOLELY IN SMALL CLAIMS COURT OR BY BINDING INDIVIDUAL ARBITRATION AND AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO FILE A CASE IN ANY OTHER COURT.
YOU AND ENRICHMENT LESSONS FURTHER AGREE TO BRING CLAIMS AGAINST EACH OTHER IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING WHETHER IN COURT OR IN ARBITRATION.
You and Enrichment Lessons agree that this Dispute Resolution Agreement applies to each of us as well as all of our respective agents, attorneys, contractors, subcontractors, service providers, employees, and all others acting for, or on behalf of, you and Enrichment Lessons.
This Dispute Resolution Agreement is binding on your and Enrichment Lessons’ respective heirs, successors, and assigns, and is governed by the Federal Arbitration Act.
12.2 Mandatory Informal Dispute Resolution Process
Before filing a claim against each other, you and Enrichment Lessons must first participate in the informal dispute resolution process described in this section.
- The claiming party shall send to the other a short, written statement (“Claim Statement
”) with their full name, mailing address, and email address explaining: (a) the nature and details of the Dispute; and (b) a proposal for resolving it (including any money being claimed and how that amount was calculated). Sending a Claim Statement tolls the running of any applicable statute of limitations for a 60-day period beginning on the date the Claim Statement is received. You should send your Claim Statement to Enrichment Lessons by email to info@enrichmentlessons.co.uk. Enrichment Lessons will send Claim Statements and respond to you at the email address associated with your Enrichment Lessons account. - When either of us receives a Claim Statement, the parties will attempt in good faith to resolve it informally. If we’re unable to resolve it within 60 days from receipt, then we each have the right to initiate a formal claim against the other in small claims court or individual arbitration, subject to the terms of this Dispute Resolution Agreement.
Failure to complete this process is a material breach of the Terms, and no court or arbitrator shall have jurisdiction to hear or resolve any Disputes between you and Enrichment Lessons.
12.3 Small Claims
Disputes raised but not resolved through the mandatory informal dispute resolution process can be brought in small claims court in the United Kingdom; or another place we both agree on. We each waive the right to bring any Disputes between us, in courts other than small claims court, including courts of general or special jurisdiction.
12.4 Arbitration
As the sole alternative to small claims court, you and Enrichment Lessons have the right to resolve Disputes through individual arbitration. While there’s no judge or jury in an arbitration, the arbitrator has the power to award the same individual relief and must follow our agreement in the same way as a court. If one of us brings a Dispute to a court other than a small claims court, the other party can ask a court to require us both to go to arbitration. Either of us can also ask a court to halt a court proceeding while an arbitration proceeding is ongoing. To the extent that any cause of action or claim for relief can’t be addressed in arbitration, you and Enrichment Lessons agree that all court proceedings shall be paused pending the resolution in arbitration of all arbitrable causes of action and claims for relief. Nothing in this Dispute Resolution Agreement is intended to limit the individual relief available to either of us in arbitration or small claims court.
If you and Enrichment Lessons disagree on whether a Dispute must be arbitrated, the scope of the arbitrator’s powers, or the enforceability of any aspect of this Dispute Resolution Agreement, the arbitrator alone shall have, to the fullest extent permitted by law, the sole authority to address all such disagreements, including but not limited to those concerning or related to the formation, legality, interpretation, and enforceability of this Dispute Resolution Agreement. This provision doesn’t limit the procedure for challenging an improperly commenced arbitration.
Any court of competent jurisdiction will have the authority to enforce the requirements of this Dispute Resolution Agreement and, if necessary, enjoin the filing or prosecution of any arbitrations and the assessment of fees for any arbitration or mediation not conducted under this Dispute Resolution Agreement.
13. Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Enrichment Lessons reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.
Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.
14. How to Contact Us
The best way to get in touch with us is to use our contact page. We would love to hear your questions, concerns, and feedback about our Services.
Thanks for teaching and learning with us!
